The original email. I had sent them one previous to this because the shipping hit a snag in New York and I was wondering if they could do anything about it. This issue took care of itself... or did it!?!?!?
I ordered a pair of Sennheiser HD-280s from you guys and just a few short minutes ago I received a package that I *thought* would contain them. The joy I felt was almost tangible in the air. Upon opening that package I discovered, much to my dismay, TEN pairs of Sennheiser CX300s staring back at me. I cannot even begin to imagine how this happened. It doesn't match up with the charge to my account or the packing slip you sent to my email address (there was no packing slip in the box). I still want my HD-280s and I don't want to have to wait another week for them.
Response from http://digitalmediaoutlet.com/
I cannot even imagine how this happened.We will send them out with a return envelope.Our apology's for this inconvenience.An envelope? What am I supposed to do with an envelope? They sent me ten fucking pair of headphones. That's this many:
If there is an envelope that could solve this problem then I have not yet met it.
I should be getting my headphones in 3-5 days. In their infinite graciousness they decided to not charge me for this new pair of headphones... not even for the shipping!!! They're a saintly bunch. This issue had better be resolved before Friday.